Broadband Guide

Technology Guide | ADSL Service | Glossary of Terms | Useful Links

Broadband (ADSL) Technology

There is a wealth of information available on the internet describing the various DSL technology variants: ADSL, G.Lite, SDSL, G.shdsl, VDSL. The variant deployed in the UK by Karoo is plain vanilla ADSL over POTS (Plain Old Telephony Service). This is good news for availability of product for end users new to high speed connectivity to the internet, bad news if you have an ISDN line. ADSL over ISDN is not supported by the Karoo network and if you are an ISDN user you will either have to install a new phone line, or 'downgrade' to standard telephony service in order to take ADSL.

The good news for normal phone users is that, even at the standard service offered by UK ISP, using Karoo IP Stream Home 500 service, your access speed to the internet is going to be up to 10 times faster than the fastest dial-up modem. There's more good news in that when you are on the net with ADSL, you can also continue to use your phone, fax-machine, burglar alarm etc, meaning that you can leave your computer switched on, permanently connected to the net! So now you're thinking that's going to cost a fortune, well not any more, as most service providers offer the entry level half megabit per second service at below £30 per month, which when compared to a flat rate dial-up package costing between £13 and £15 per month, has got to be a bargain! Also consider the benefit of that for an extra few pounds per month you will be able to use your phone at the same time, and get e-mails in real time.

The bad news for internet fans is that old dial-up modem you purchased for your existing internet connection, isn't going to cut the mustard with the new ADSL service. You'll want to keep it for back-up for sure, as right now ADSL service does have it off-days, but for the most part you'll be joining around 4,000 other happy users of ADSL per day.

So how does ADSL work? Well for a detailed explanation the best place to check-out is the guys who put it all together in the first place: www.dslforum.org, www.alcatel.com, www.speedtouch.com (plus www.speedtouch.co.uk). In brief, ADSL uses frequencies above those audible by our ears to transmit data from your modem or router to some equipment located in your local telephone exchange, and back again. Some really clever coding techniques ensure that the data transmitted can be sent along 5km of telephone wire and still be received at the other end, even when you have your mobile phone switched on, or when a tube train goes by providing lots of electrical interference. The equipment in the local telephone exchange (a Digital Subscriber Line Access/ATM Multiplexer - DSLAM) has to be installed, and wired in to your line before ADSL service enabled. The so called 'service activation' date is the day when a Karoo wireman completes the job of wiring your phone line in to the DSLAM and back to the voice switch/concentrator, and the data connection from the DSLAM to your ISP has been enabled, and the connection in the DSLAM to your line has been made, and (phew) the date when your ISP has made the connection in to the internet backbone, and finally enabled your e-mail, news and web space. Fortunately must of this is automated, except for the trusty Karoo wireman (person) part, which is why it takes a few days for your service to be activated.

Back to top

ADSL Service

ADSL is a specific technology which provides a high speed (Broadband) data connection, to the internet, corporate network, or multimedia content provider. Internet Service Providers retail ADSL connectivity to the internet for residential users and business customers alike.

Before purchasing an ADSL service and/or equipment you will need a Karoo line, please ensure that your telephone line can be ADSL enabled.

ADSL services can be differentiated by differing contention ratios (the amount to which you share the end-end connection) and can provide either a single dynamically assigned IP address, or a statically mapped IP address together with a static IP address range for use on your local network.

If you have a network of PC's you wish to connect to the internet or corporate network using ADSL, you should consider a service that offers static IP addresses, as this avoids the need to utilise Network/Port Address Translation within your ADSL router. Whilst NApT provides easy internet connectivity for multiple devices, it can prove problematic when running servers on the local network and when using real time applications such as Microsoft Messenger.

Back to top

Glossary of Terms and Terminology

Term Description
ADSL

Asymmetric Digital Subscriber Line - technical term describing the particular technology used to deliver Broadband using your existing telephone cables. ADSL provides download speeds of up to 8Mbit/s and upload speeds of up to 1Mbit/s per second. The different downstream and upstream rates defines the Asymmetry.

Typical service offering from Internet Service Providers (ISP) limits the available bandwidth to 0.5Mbit/s (500kbit/s) in order to limit network costs and therefore provide the most cost effective solution for the Subscriber.

The download speeds of 10-200 times that of normal dial-up internet access, enables new applications such as file sharing, on-line gaming, video-conferencing, and real time audio and video streaming at acceptable quality.

ADSL Filter

The little gizmo that has enabled self-installable ADSL service. Sometimes also called a Micro Filter or Distributed Filter, we prefer ADSL Filter.

The filter actually blocks the ADSL signal on your telephone line from reaching your telephone handset. This ensures that no audible interference reaches your telephony device. Without a filter you may hear varying degress of hiss/noise on the line.

You should fit an ADSL filter in between the wall socket and EVERY telephony device that shares the telephone line. This will include: All telephone handsets, dial-up modems, fax machines, burglar alarms, AND don't forget your Satellite Receiver/Set-top box !!

Always-on

Always-on is the marketing term widely used to compare and describe ADSL service with traditional dial-up modems. ADSL service is more accurately described as "always-available", as the dial-in concept is still used to connect to your ISP, however, the speed of connection and the flat-rate charging used by most ISPs, gives ADSL service the flavour of "always-on".

In addition the ability to use a telephone on the same line as the ADSL service combined with the ability to leave an ADSL session permanently connected, further adds to the flavour of "always-on"

ATM Asynchronous Transfer Mode. This is one for the technically aware, and is the term used to describe the underlying data transfer mechanism used by ADSL service. Data from your computer is divided in to variable size IP packets, which themselves are divided in to fixed size ATM cells for transfer across the Broadband network to your ISP
Bandwidth

The term bandwidth refers to the configured speed of your ADSL line. It is analogous to the size of a water pipe. The bigger the pipe the more water that can flow. Similarly the larger the bandwidth the greater the data transfer rate.

It of course is worth mentioning that the end-end connection speed, that figure shown in the corner of your browser, will vary greatly from your ISP's ADSL service bandwidth, as the data rate will be limited by the lowest bandwidth connection between your ISP and the content provider

CPE Customer Premises Equipment is the industry term for your ADSL modem or router, it is a generic term covering any equipment installed....at the Customer Premises
DHCP Dynamic Host Configuration Protocol, the method used by many networks to issue IP addresses co computers attached to the network. DHCP server functionality is a must for ADSL routers
DHCP Spoofing Technique used by some ADSL routers to relay the network side IP address to a local machine. This provides "bridge" like functionality through a router, and ensures that a real IP address is assigned to the local machine. A good exapmple of DHCP spoofing in action is the connection of an existing Firewall device to an ADSL router using an Ethernet connection.
DMT Discreet Multi-Tone, this is the techno-term form for the modulation technique used by your ADSL modem and the equipment at your local echange to fit the data on to your telephone line. The DMT technique is the standard used by ADSL equipment vendors, drawn up by the DSL Forum and subsequently ratified by the International Standards bodies (ITU and ETSI)
Firewall A feature of many-an-ADSL router these days and an essential requirement for those contemplating attaching multiple PC's and servers to the web using ADSL service. A firewall gives you the ability to block unwanted traffic from entering your local network, including hackers.
IP Internet Protocol, the protocol used by the world-wide-web to shift data round the globe.
ISP

Internet Service Provider. These are the folk from whom you purchase your ADSL/Broadband service. They in turn purchase the network connectivity between you and your local exchange from Karoo.

Early installations of ADSL, used Karoo network engineers to install the complete end-end service on behalf of the ISP. This often confused Subscribers as to who actually provides the service. Thankfully this is a dying art, now that self-install ADSL service is available.

Latency

In the contect of ADSL service, is the time taken for data to get from your computer to the destination (and likewise from the content provider to your computer - so called "round-trip delay"). Latency is often discussed because ADSL often adds a significant contribution to the overall round-trip delay time.

The inherent delay in ADSL is due to the error correction techniques used to ensure that data travelling the 5km from your home to the exchange (and back) arrives intact. Simply, the more error correction that is added, the longer the delay, so a trade-off is used, as is the case with Karoo's service.

Other factors that affect the latency or delay, are the speed of the ADSL connection (particularly upstream, so if you have a rate-adaptive ADSL service, and you live close to the exchange you should have a lower latency), the type of ADSL modem or router used, and the speed of the network connection provided by your ISP.

Latency is more of an issue for real-time applications such as video-conferencing and gaming. Gamers in particular will seek out an ADSL router as their preferred choice of equipment as a router does not relay on the computer to perform some of the functions it would perform when using a USB or PCI modem.

Micro-Filter See ADSL Filter
Modem

Whilst the term modem actually stands for modulator/demodulator, the term can be used to refer to any piece of ADSL cusomer equipment. More likely the term is used to refer to a PCI or USB device that has no routing functionality built in. In this way ADSL modems are differentiated from ADSL routers.

It is worth noting that several products on the market referred to as "ADSL Routers" do not actually connect directly to your ADSL / telephone line, and are infact simply routers that can be connected to a separate ADSL modem. More prevalent in the USA, where early ADSL adopters had no choice but to purchase an ADSL modem plus a separate router, some UK customers have been caught out. Always check with your ADSL equipment supplier that your ADSL routers actually includes the ADSL modem.

NIC Network Interface Card: For ADSL users this generic term will refer to one of several products: an internal ADSL modem using the computers PCI bus, an Ethernet card used to connect the PC to an ADSL router, or a PCMCIA wireless adapter used to connect to a Wireless ADSL router
Oftel The Office of Telecommunications is the UK regulatory body responsible for the code of practice of telecommunications providers.
Router

In ADSL circles a router will be a product that combines an ADSL modem, for direct connection to an ADSL enabled phone line, with a multi device IP routing capability, for the connection of multiple devices to a single ADSL connection.

Routers provide varying degrees of functionality and care should be taken when choosing an ADSL router that it will perform the functions that you need. These will largely be influenced by the IP addressing scheme you are using and the type of devices you want to connect to ADSL (e.g. mail servers). Almost certainly you will need a device that provides Network and Port Address Translation, DHCP server and Firewall features. For connection to an existing router or Firewall, a router supporting DHCP spoofing is often ideal.

Self-Install

The new wave of ADSL subscribers will almost certainly make use of self-install products from their chosen ISP. This important development helps in reducing the start-up costs of ADSL, as there is no longer a need for a Karoo engineer to come and pay you a visit. All that is needed is for the Karoo man to wire your telephone line to the ADSL equipment at your local telephone exchange.

The breakthrough in providing UK customers with the ability to self-install came with the availability of a suitable ADSL Micro-Filter for use on Karoo's telephone lines. The SpeedTouch (Excelsus) Filter is the first filter that meets the requirements laid down by Karoo for such a device.

USB Universal Serial Bus. The easiest way to get a single computer connected to ADSL is to use a USB ADSL modem. Our recommendation is to purchase a complete self-install package such as that provided directly by the manufacturer: Alcatel SpeedTouch USB self install
Wires-Only You can subscribe toan ADSL service that includes a bundled ADSL modem/router, or you can purchase a wires-only service that allows you to choose the type of modem or router you require. We provide you with that choice of product

Back to top

Useful Links

ADSLGuide: Provide independent product reviews, information and message boards coveringUK broadband at www.adslguide.org.uk
DSL SUPPORT support site covering SpeedTouch products, including an online user forum at www.dslsupport.co.uk
The DSL Forum: website provides access to public information on various aspects of DSL at www.dslforum.org
The ATM Foum: provides an extensive Glossary section on their website at www.atmforum.org
Oftel: provides specific information for telecommunications in the UK, such as details of the Access Network Frequency Plan and planned new services www.oftel.gov.uk
The SpeedTouch website at www.speedtouch.com provides information on the product range. For UK information visit www.speedtouch.co.uk
World of ADSL provides independent product reviews and general informaton on broadband at www.worldofadsl.co.uk

Back to top